Cancellation & Refund Policy

At Geeta Publishing House, we strive to provide you with the best possible service and products. However, we understand that there may be situations where you need to cancel an order or request a refund. Please read our order cancellation and refund policy carefully to understand your rights and responsibilities.

Order Cancellation

You can request the cancellation of your order under the following conditions:

  1. Before Shipment: If you wish to cancel your order before it has been shipped, please contact us immediately via email at Geetapubhouse@Yahoo.Com or call us at +91 99108 27965. Please include your order number and reason for cancellation in your communication.
  2. After Shipment: If your order has already been shipped by one of our vendors (e.g., Bluedart, DHL, Porter, etc.), we may not be able to cancel it. In such cases, you can still request a return and refund as outlined below.

Refund Policy

If you wish to request a refund, please follow these guidelines:

  1. Damaged or Defective Products: If you receive damaged or defective books, please contact us within 7 days of receiving your order. We will arrange for a replacement or issue a full refund, including any shipping charges.
  2. Incorrect Orders: If you receive the wrong books or a different order than what you placed, please notify us within 7 days of receiving your order. We will arrange for the correct books to be sent to you or issue a full refund, including any shipping charges.
  3. Order Delays: While we make every effort to fulfill orders within 5 days, there may be occasional delays due to factors beyond our control. If your order is significantly delayed and you no longer wish to receive it, you can request a refund.
  4. Cancellation Refunds: If you successfully cancel your order before it is shipped, we will process a full refund to your original payment method, including any shipping charges.

Contact Us

If you have any questions or concerns regarding order cancellations or refunds, please reach out to us using the following contact details:

Geeta Publishing House:
C-10, Shivaji Park, Punjabi Bagh (West), Near Shivaji Park Metro Station, New Delhi – 110026
Phone: 01141078863 | 01141078864 | 01141078865 | +91 99108 27965

Our customer support team is available to assist you during our business hours. We value your business and are committed to providing excellent service. Thank you for choosing Geeta Publishing House for your book needs.

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